1. General Information
Smart Camels, located at Zwettestraat 29-05, 8912 AV Leeuwarden, is responsible for processing your personal data. This statement informs you about how we collect, use, store, and secure your data, as well as the rights you have. We process your data based on the General Data Protection Regulation (GDPR) and other applicable laws.
2. Personal Data Collected
When you use our services or provide information to us, we may process the following personal data:
– First and last name
– Gender
– Address details
– Telephone number
– Email address
– Allergies
– IP address
– Location data
– Data regarding your activities on our website
3. Purposes and Legal Basis for Processing
We process your personal data for the following purposes:
– Contacting you by phone or email to provide our services
– Informing you about changes to our products and services
– Processing orders and delivering goods and services
– Handling payments
The processing is based on your consent, the performance of a contract, and/or legal obligations. For further details, please refer to the GDPR.
4. Data Retention
We retain your personal data only for as long as is necessary to achieve the purposes for which it was collected. If no contract is concluded, we maintain your data for a period of six months.
5. Sharing with Third Parties
Your personal data is shared with third parties only when necessary for the execution of a contract or to comply with a legal obligation. We always sign a data processing agreement with these parties to ensure a comparable level of security and confidentiality. Smart Camels remains responsible for the processing of your data at all times.
6. Cookies and Similar Technologies
Our website uses the following types of cookies:
– Technical and Functional Cookies: These cookies ensure that the website functions properly and may remember your previous visits.
– Analytical Cookies: These cookies help us optimize the website without infringing on your privacy.
You can set your browser to refuse cookies or to delete existing cookies. For more information, please refer to our detailed cookie statement at www.smartcamels.nl/cookies.
7. Automated Decision-Making
Smart Camels does not employ automated decision-making processes that could have significant effects on individuals. Decisions are always made with the involvement of a staff member.
8. Security Measures
We take the protection of your personal data seriously and have implemented appropriate technical and organizational measures—such as encryption, access controls, and regular security evaluations—to prevent misuse, loss, unauthorized access, disclosure, or alteration of your data.
9. Rights of Data Subjects
You have the right to access, correct, delete, or transfer your personal data. Additionally, you have the right to withdraw your consent for processing or to object to the processing of your data.
10. Requesting Access, Correction, or Deletion
You can submit a request to access, correct, delete, or transfer your personal data, or to withdraw your consent, by contacting info@smartcamels.nl. To verify your identity, please include a copy of your identification document, ensuring that your photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) are blacked out for your protection. We strive to respond to your request within four weeks.
11. Contact Information
For any questions or comments regarding this privacy statement or the processing of your personal data, please contact us at:
Smart Camels
Zwettestraat 29-05
8912 AV, Leeuwarden
Tel.: 058 5853 730
Email: info@smartcamels.nl
Website: www.smartcamels.nl